FAQ
Frequently Asked Questions
Where are your mugs produced?
All ZAHIM STORE LLC mugs are designed and produced in Turkey. Each piece is created with attention to durability, form, and refined detail.
Do you offer custom mug designs?
Yes. We offer personalized designs for individual customers and special occasions. For custom requests, please contact us via email with your design details.
Are your mugs durable for daily use?
Our mugs are created using quality materials and controlled production methods to ensure strength, balance, and long-term use in everyday settings.
Do you ship internationally?
Yes. We provide international shipping from our production location in Turkey. Shipping times may vary depending on destination country.
How long does order processing take?
Orders are typically prepared within 2–5 business days. Custom designs may require additional preparation time.
Can I return or exchange my order?
If your item arrives damaged or incorrect, please contact us within 7 days of delivery. We will assist you with a replacement or appropriate solution.
How can I contact customer support?
You can reach us anytime via email or phone:
Email: info@zahimstorellc.com
Phone: +1 601 908 5684
Company Information
ZAHIM STORE LLC
1209 MOUNTAIN ROAD PL NE STE 10910, ALBUQUERQUE, NM 87110, USA
Production & Shipping Origin
ATLI MAH. GUNBATI KUME EVLERI KOY SOKAGI NO 49, DERIK, MARDIN 47800, TURKIYE