Shipping policy

Shipping Policy

Thank you for shopping with ZAHIM STORE LLC. Each product is carefully handcrafted and shipped with attention to quality and safety.

Processing Time

All orders are processed within 2–5 business days after payment confirmation. Because our mugs are handcrafted, preparation time may vary slightly during peak periods or for custom designs.

Shipping Origin

All products are manufactured and shipped from our production facility in Türkiye.

Estimated Delivery Time

Delivery times depend on the destination country and local carrier operations.

• United States: 7–14 business days

• Europe: 5–12 business days

• International: 7–20 business days

Please note that delivery times are estimates and may be affected by customs processing or seasonal demand.

Shipping Costs

Shipping costs are calculated at checkout based on destination, package weight, and shipping method. Any applicable shipping promotions will be clearly displayed on the website.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or local fees determined by the destination country. These charges are the responsibility of the customer.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number and tracking link.

Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information. ZAHIM STORE LLC is not responsible for delays or delivery failures caused by incorrect address details.

Damaged or Lost Shipments

If your order arrives damaged or appears lost in transit, please contact us within 7 days of delivery. We will assist you in resolving the issue promptly.

Contact Information

Email: info@zahimstorellc.com
Phone: +1 601 908 5684